Nevada County 

   Onsite and In-home Computer Repair

Serving Grass Valley and Nevada County Since 1989530-272-5455

Quick Help

Things to try before contacting a technician

Computer doesn't turn on

• Plug strip/UPS may be turned   off

• Computer power cord not        securely plugged in

• Rocker switch at back of computer next to power plug should be in "|" not "O" position

• Plugged into dead/blown circuit. Check with a working lamp

Monitor flickers/no picture

• Check to see if power cable is securely plugged into monitor

• Loosen, reseat, retighten video cable from computer and monitor

• Monitor's power button is off

Can't get on the Internet

• Has the network cable become unplugged?

• Wireless computer? Are you logged onto correct WiFi/router?

• Unplug router/modem for 10 sec, reconnect, allow them to reboot

• Service provider is experiencing problems, phone system down. Try Internet an hour or two later

Blinking/unfamiliar icons on status bar

• These are often updates to Java, Adobe or similar programs, which should be installed

Prices


 
  Drop off in Home Remote
Flat Fees      
Computer Tune-Up and Optimization . . . . . . . . . . . . . . . . . . . . $60 $80*  
Fix Simple Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20-60 $80*  
High Pressure Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20 n/a  
Home Service Call (1st hour or less), additional hours at normal hourly rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . n/a $80*  
Operating System Repair (with your OS disc and product key) . $120 $150  
Operating System Repair (no OS disc and/or product key) . . . . call call  
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $85 $120  
Pick Up or Drop Off Computer Locally (within 15 miles) . . . . . . n/a $10-$25  
Pick Up or Drop Off Computer Long Distance (call for estimate) n/a call  
Preliminary Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Free $50**  
Wireless Networking Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . n/a $80*  
       
Normal Hourly Fees      
Computer Forensics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  
Backup Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  
Data Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  
Data Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  
Fix Complex Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  
Hardware Replacement or Repair . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  
Network Troubleshooting, maintenance, and Repair . . . . . . . . . . $70 $80*  
Severe Virus/Spyware/Malware Removal . . . . . . . . . . . . . . . . . $70 $80*  
Wireless Networking Complex . . . . . . . . . . . . . . . . . . . . . . . . . $70 $80*  

Note: In-Home calculated Portal to Portal (Door to Door)

* Additional hours if needed at normal hourly rate ** Diagnostic fee waived if actual work done